Return – Replacement of a product

You have the right to return the products you received within 14 calendar days from the date the order was shipped and request a replacement. The return of the products for the purpose of replacing them does not constitute an action of withdrawal on your part. By product change, we mean replacing the product with another variant (size, color, etc.), of the same product code. Product changes are only made as long as product variations are available. We do not accept changes or returns of products, with tampered packaging, or used, or generally altered in their original condition. Changes are subject to shipping costs (+ cash on delivery, where required). To return one or more products, you should contact the courier company that delivered the package to apimax.gr, stating that it is a return to apimax.gr, in order to receive the return package and start the process. Then place the item in its packaging with the barcode (if it has one) and its tag, the proof of order and deliver the package to the courier. Once we receive the package, we will contact you to discuss the replacement of your order together. As long as the product/s is available, we will make the exchange and refund it to you. In case any of the products are not available we will contact us to discuss together the replacement of your order. In the event of a change of demonstrably defective products, they are not exchanged for different products or a sum of money, but replaced. The replacement of a product with another, different product can be agreed, after consultation between the two parties and only if our company is willing to replace the product. In the event that the change is made, upon agreement, with a more expensive product, you pay the difference and the new cash on delivery cost. Of course you can avoid cash on delivery by depositing the difference in the bank. In the event of a change due to your own error of judgment (color, size, etc.), the products are not exchanged for a monetary amount and the new shipping costs are borne by you. In the event of a change of proven defective products, the shipping costs are borne by us. In the event that the product to be changed. a) does not prove to be defective, b) found to have been used, c) its packaging is damaged, then it is returned to the buyer with transport costs borne by him. In the event of a change, the products must be in their packaging in an undamaged condition and must be accompanied by the proof of purchase. Any change or return, not accompanied by the proof of purchase, will not be accepted. Products are replaced if the product to be replaced is returned to our Company in the same good condition as when you originally received it. We do not replace products that are dirty, damaged, damaged, or not accompanied by all the documents you received from us. For any change or return, you must first contact us at the contact details